Contact us

Welcome to Kunduj Collection Fine Persian Handmade Carpets

We’re delighted to hear from you and proud to offer Persian rugs that blend authenticity with timeless elegance.

If you have any questions or inquiries, please don’t hesitate to contact us we'll be happy to assist you.


For prompt and personalized assistance please contact us directly via 

WhatsApp.

+966 53 020 8948



📧 djani@kunduj.com

📧 hh.djani@gmail.com

Kunduj where art meets elegance.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Do you ship worldwide?

Yes, we offer worldwide shipping. Your order will be shipped with trusted express couriers UPSDHL Express, or FedEx.

When will I get my order?

We will process and ship your order as quickly as possible. Once your order has been shipped, you will receive a confirmation email with all the shipping details.
Delivery times may vary depending on your location, but it usually takes 7 to 10 business days.

Do you accept returns?

Yes, you have the right to return any purchased item within 14 days of receiving it.
we will gladly provide you with a return shipping label, and you will receive a full refund as soon as the returned rug is delivered — provided it is in its original condition.

How much does shipping cost?

Shipping is completely free — both within Saudi Arabia and worldwide.

What methods of payment does we accept ?

Currently, we only accept direct bank transfers to Kunduj Trading Establishment.

How is my rug packaged for safe shipment?

Your rug will arrive tightly and carefully wrapped to ensure it’s perfectly preserved during its journey from Kunduj Collection to your doorstep. While in its original packaging, the rug may appear smaller than expected — this is completely normal and helps protect it during transit.